The At-a-Glance Schedule was last updated October 21, 2021.
Thursday, November 4
Plenary Session 9:00 am
KEYNOTE DAY 1: THE CULTURE QUESTION
Presenter: Wendy Loewen, ACHIEVE Centre for Leadership and co-author of The Culture Question.
Over the past 19 months, maintaining and building workplace culture has been a challenge. Add to that the 4th wave of the pandemic, the conflicts related to vaccine requirements, the increase in angry clients, and the inability to meet in large groups to share meals, has shifted the internal culture of our organizations. Wendy Loewen will tell us why culture is so important to the work we do and how we can build it back better.
Breakout Sessions 10:30 am - 11:30 am
RESILIENCE, POST-TRAUMATIC GROWTH AND TOXIC POSITIVITY - LESSONS FOR CDPS
Presenters: Seanna Quressette, Douglas College & Dr. Catherine Hajnal, Life Fundamentals
Being trauma-informed invites us to look at resilience and post-traumatic growth. We need to find the balance between being positive and toxic positivity and from getting comfortable and living with the uncomfortable. We also need to learn to shift from “fixing” to managing. In this session we will explore these topics from a Career Development lens.
- Define resilience, post-traumaic growth and toxic positivity
- Explore what it means to work while uncomfortable in a CDP setting
- Learn about managing versus 'fixing' in a CDP setting
PANEL: CAREER DEVELOPMENT FOR DIVERSE CLIENTS
Facilitated by Roberta Borgen. Panelists are Cassie Taylor, Life Strategies; Trina Maher, Bridging concepts; Farheen Hassany; Glenda Lagasse, Douglas College.Diversity is a complex, multi-faceted construct which includes countless inter-related characteristics and influences. Career Development Professionals (CDPs) who go “beyond the basics” are able to adopt a more nuanced approach rooted in a client’s unique expression of cultural identity(ies). This panel will support practitioners in examining some of the unique challenges encountered by diverse clients as they endeavour to move their careers forward while facing complex barriers to employment and career success. Hear from editor of Career Development for Diverse Clients: Beyond the Basics, Roberta Borgen, and a panel comprising a variety of chapter contributors to the book, as they discuss how customized, relevant, and culturally informed interventions can strengthen the CDP-client working relationship and outcomes. Leave better equipped to adopt a more culturally competent approach to career and employment services.
MOTIVATIONAL INTERVIEWING: A TASTER
Presented by Lori Godin & Sam Burnett, The Centre for Collaboration, Motivation and Innovation (CCMI)
Motivational Interviewing is a collaborative conversation style to strengthen a person’s own motivation and commitment to change. In this interactive session, you will learn and practice practical skills to apply to interactions in your work. These skills are applicable for interactions with clients, colleagues, family, and friends. Join us to support people in moving forward with some collaborative skills.
- Learn the Spirit of MI
- Learn and Practice Ask Tell-Ask-Skill
- Learn and Practice Teach-Back Skill
REIMAGINING POSSIBILITIES FOR YOUTH EMPLOYMENT: BUILDING A PROVINCIAL STRATEGY
Presented by Patrick Jobe
CanAssist at the University of Victoria is dedicated to helping people with disabilities improve their quality of life, with a focus on promoting
independence and inclusion. Hear about the work they are doing and their latest project for the Ministry of Social Development and Skills Training.
Plenary Session 12:00 pm
TRUE STORIES: TAKING CHARGE OF OUR OWN EVIDENCE
Presented by Sareena Hopkins, Canadian Career Development Foundation
How we evaluate and report on the impact of career services matters. Current metrics are actively contributing to recidivism and a broken ecosystem. In this session, Sareena will share a new approach to defining meaningful metrics and reporting that provides more robust and compelling evidence for funders and feeds the frontlines with data that supports quality service and stronger outcomes.
- Explore the full impact of career services
- Examine practical ways to generate meaningful evidence of our impact
- Discuss the benefits of taking charge of our data story
Breakout Sessions 1:30 pm - 2:30 pm
IMPROVING MENTAL HEALTH OUTCOMES, UTILIZING A MEASUREMENT-BASED APPROACH
Presented by Beth Hurst & Londa Morris, Kootenay Employment Services
The need for increased awareness for mental-health supports and the benefits to our overall health is commonly understood. Within KES, we gather and analyze data which allows us to create a holistic view of clients, increase company success, improve communication, and enhance outcomes. We are excited to share with you how we do this, how this helps us and more importantly, how this helps our clients.
- Understand the need for data collection and analysis within our industry.
- Understand the process for collection and analysis
- Understand the applied use the data collected
ALPHA FACTOR OF SKILLS FOR SUCCESS
Presented by Joanne Chung, Langara College
The existing 9 essential skills have been integrated into Skills for Success in order to respond to the current needs and future demands of labour market. In this session, Skills for Success Framework will be explained as updated Essential Skills (Reading, Writing, Numeracy, Communication, Adaptability, Collaboration, Digital, Creativity & Innovation, and Problem Solving), and examined as a career decision making tool.
- Re-examine 9 Essential skills
- Understand newly integrated Skills for Success
- Utilize ES as a career decision making tool
THE CASE FOR CASE CONFERENCING IN EMPLOYMENT SERVICES
Presented by Malorie Moore, Kootenay Career Development Society
Case conferencing is a practice that is used in multidisciplinary fields such as mental health and housing security. This workshop will present on the ways in which case conferencing can be successfully implemented in the employment counselling setting to provide robust wrap-around support for both clients and career development professionals.
- Participants are familiar with the case conferencing structure and format
- Participants understand the benefits of organizational case conferencing
- Participants learn how to implement case conferencing in their organization
HOW TO ENGAGE IN ETHICAL ADVOCACY
Presented by Andrew Bassingthwaighte, Brock University
Advocacy is an essential part of the Career Development Professionals toolkit. However, when engaging in this work, it is important that career professionals be aware of ethical considerations such as informed consent. This workshop provides career professionals with an understanding of the roles advocacy plays within supporting clients and how to deal with these areas of concern.
- Understanding of different areas of advocacy
- Issues to be aware of when engaging in advocacy
- Identify how advocacy intersects with Career Development
Breakout Sessions 3:00 pm
TRUTH & RECONCILIATION IN EMPLOYMENT SERVICES
Presented by Jessica Bolduc, 4Rs Youth Movement
Learn about truth and reconciliation in employment services.
PUBLIC POLICY AND ADVOCACY ENGAGEMENT POST PANDEMIC
Presented by Imbenzi George, MYERT CORPS INC
Understanding the new norm of engagement in both public, private and non-profit sectors Post-Pandemic in the world of service/ employment delivery.
- Embrace the new norm Post Pandemic
- Realign organizational goals Post Pandemic
- Create successful alternatives for organizational clients Post-Pandemic
ONLINE LEARNING TOOLS FOR CAREER PRACTITIONERS - OUR EXPERIENCE
Presented by Megan Hamlet, ETHOS Career Mgmt. Group Ltd.; Darcie Davidson, ETHOS Career Mgmt. Group Ltd.; Matt Vissers, ETHOS Career Mgmt. Group Ltd.
As a Learning Organization, we strive to keep our Teams engaged in learning opportunities. Online learning tools were introduced to all staff as a way to have fun while learn something new. Come hear our team of Career Practitioners, from Job Developers to Business Coaches, share their experiences with putting online learning tools into action.
- An overview of the tools actually used in career development
- A transferable approach to how online learning tools can be used for respective roles in our industry
- The clarity on where to go to find solutions to address the technology questions they may have
HOW TO OVERCOME RECRUITMENT CHALLENGES FOR THE EMPLOYMENT INDUSTRY
Presented by Manny JudgeDue to the current climate finding qualified and suitable staff for the employment & social services industry is a big challenge. This workshop would build knowledge and give practical tips on how organizations can find train and retain quality candidates in our industry.
Friday, November 5
Plenary Session 9:00 am
KEYNOTE DAY 2 | THE FUTURE OF WORK IN CANADA
Presenter: Pedro Barata, Executive Director of the Future Skills CentreHow do we rethink employment services after navigating last year’s challenges? How do we address emerging trends such as widening inequality and disruptive technologies, while ensuring that we support diversity and inclusion and the integration of newcomers into our workforce? Hear from our keynote speaker, Pedro Barata, Executive Director of the Future Skills Centre, who will talk about the economic landscape and critical priorities for the future of work.
Breakout Sessions 10:30 am
WHAT EXACTLY IS EMOTIONAL INTELLIGENCE ANYWAY?
Presented by David Cory, The Emotional Intelligence Training Company Inc.
The World Economic Forum has listed Emotional Intelligence (EI) as a top 10 employment skill, and companies around the world offer EI training, and yet EI remains relatively misunderstood by many. Join David Cory, founder of one of the first companies in the world to offer emotional intelligence training as he discusses what you need to know to boost your own EQ and that of your clients.
- Learn what EI and EQ are and why they matter
- Take away an understanding of the world's leading model of EI
- Be able to apply 5 quick tips for better EQ
ASSISTIVE TECHNOLOGY IN THE OFFICE ENVIRONMENT
Presented by Gemma Pollock & Nate Toevs, Neil Squire Society
Assistive Technology in the Office Environment will provide an overview of assistive technology and ergonomics considerations to support individuals with a variety of barriers. Topics covered will include how employers, job developers, and case managers, can work with experienced professionals to ensure client success with obtaining employment, returning to work, or preventing a need to take time off. Education regarding ergonomics positioning at a workstation and an overview on a variety of assistive technology products on the market will be covered. Interventions for individuals with chronic pain, low vision, hearing loss, and cognitive challenges will be covered. Participants will have the opportunity to explore specific ergonomic and assistive technology devices through case studies and product demonstrations.
- Learn about the services provided through the Neil Squire Society
- Gain an understanding of the benefits of ergo and AT accommodations
- Learn about ergo and AT devices used in an office environment
YOUR CAREER IDENTITY: REBUILDING AND STRENGTHENING IT
Presented by Steve Miller, Implicit Career Services; Silviu Cojocaru, Millennial Hero Ltd.
Learn a simple process to help become aware of the different ‘identities’ we use to navigate through life. Some identities (‘assertive’ identity, ‘friendly’ identity, etc.) are helpful, some (‘unmotivated person’, ‘unfulfilled person’) not so much. Leave this session with a practical method to strengthen the identities that you want to keep and release those that are sabotaging you.
- Identify different identities you are currently using.
- Remove identities that are sabotaging your career goals.
- Learn to express your Career Identity
Presented by Akosua Alagaratnam, First Work; Ashley Boha, Regina Work Preparation Centre; Valérie Roy, AXTRA;
Panelist from the Canadian Coalition of Community-Based Employability Training will discuss what's happening in Saskatchewan, Ontario, and Quebec with employment services.
Plenary Session 12:00 pm
KEYNOTE SPEAKERS: GOVERNMENT UPDATE
Presented by Kerry Taylor, Ministry of Social Development & Poverty Reduction & Catherine Poole, Ministry of Advanced Education and Skills Training
Find out the latest from the government about employment programs in BC, the outcomes, and plans for the future. This informative session will provide you with insight into the data that is being collected through your contracts and how it is used to inform policy and program decisions. There will be an opportunity for questions.
Breakout Sessions 1:30 pm
WORK SEARCH: A TRAUMA-INFORMED APPROACH
Presented by Patricia Rawson & Carrie Everett, Bridges for Women Society
Are you seeing clients who appear unmotivated, unwilling or unable to make change, or are aggressive? Are you perplexed about how to help them? In this workshop, we will look at trauma, how it impacts people during work search, and introduce tools to help you support clients impacted by trauma.
- Understanding how the fight, flight or freeze response shows up in work search
- Understanding trauma-informed practice
- The connection between trauma and barriers to economic security
CAREER DEVELOPMENT PRACTITIONERS’ TRANSITION TO VIRTUAL SERVICES: WHAT WE LEARNED
Presented by Robert Borgen, Life Strategies; Deborah Bromley, ETHOS Career Management Group Ltd.; Janet Morris-Reade, ASPECT BC
With support from the Future Skills Centre and funded through the Government of Canada, ASPECT and ETHOS Career Management Group have been conducting research concerning the transition of CDPs to virtual services during the pandemic and the results are out! In this session, you'll find out what was learned and take a first look at interventions designed to address gaps in learning.
- Identify areas of practice for the future of employment services.
- Understand the gaps in CDP competencies and how to fill those gaps.
- Plan for the future of your organization and yourself.
PANEL: EMPLOYMENT SERVICES IN DISTINCT RURAL COMMUNITIES
Facilitated by Peter Bailey, Free Rein & Associates. Panelists: Lori Forgeron, Workforce Development Consulting Services of Northern BC, Shauna Wouters, Hecate Strait Employment Development Society, and Jackie Theissen, Dawson Creek Catholic Social Services Society.
Delivering employability services to rural and remote communities comes with its own set of challenges making for some great stories and some innovative work-arounds. Hear from the mavericks of the sector in this panel discussion about how they overcome the obstacles, share their successes, and tell you what they really wish others knew.
VIRTUAL REALITY TO HELP WITH CAREER CHOICES
Presented by Lynda Tessier, Centre de Services à l'empoi de Prescott-Russell
Artificial Intelligence and new technologies are becoming more and more a part of our lives. Sometimes they worry us and sometimes they help us in our daily lives. Since the summer of 2019, the Prescott-Russell Employment Services Centre has taken the plunge and is using CareerLabsVR, a virtual career exploration lab to support people in a handicapped situation with their orientation and socio-professional integration process. The technology enables clients to live out a professional experience in complete safety at our offices thanks to 3D virtual reality. In the workshop, we will begin by presenting the tool, its operating conditions and its limitations. Next, you will see what clients encounter during an immersive experience in a trade. Finally, we will share the tool’s advantages and disadvantages in a career decision-making context.
Breakout Sessions 3:00 pm - 4:30 pm
SPEED NETWORKING |
Group 1: For those who lead organizations and/or do not work directly with clients
Group 2: For those who work directly with clients
This session will provide a great way to network. Conference delegates will choose the group to which they wish to belong in the conference platform and create their virtual business card. Each zoom meeting room will have a facilitator with a series of discussion topics.
The groups will breakout in to multiple zoom rooms for 10 minutes to introduce themselves, discuss the questions, and then we go back to the larger group for the next discussion topic. This will be repeated 5-6 times. You will likely meet many more people than you would in at an in-person session. It's also a good way to touch base with your colleagues, find program partners, and collect great ideas that you can take to your own organization.
Plenary Session 4:30 pm
CLOSING REMARKS & PLAY-TO-WIN PRIZES